FAQs – Coronavirus
During the current phase to delay a further outbreak of coronavirus in the UK, Rodbaston Hall is currently closed, however we are now able to hold wedding viewings. We will keep our visitors up to date with further steps that Rodbaston Hall are taking via our website and social media platforms.
Rodbaston Hall is following advice from Public Health England, and ensuring plans are in place to act quickly to any changes that are made by the government and steps we can take to help with easing further restrictions that are currently in place. Our aim is to minimise the amount of interruption to our guests and visitors but to predominantly make sure that the health and safety of our staff and visitors is paramount.
We would like to remind everyone about the importance of good, personal hygiene and more specifically to encourage thorough and frequent handwashing.
If we feel that there is not enough staff to support the successful delivery of an event or wedding due to staff sickness or self-isolation, then we will be forced to cancel or postpone the event or wedding to a later date.
We will not take this decision lightly but the health and wellbeing of our staff and guests is of the highest priority and so should this be the case we will endeavour to advise you with as much advance notice that is reasonably practical.
Advise is also to stay at home if you start experiencing any symptoms of COVID-19, such as but not limited to;
– a high temperature
– a new, continuous cough
– a loss of, or change to, your sense of smell or taste
Anyone who thinks that they are experiencing symptoms of COVID-19 can book a test themselves and then must self-isolate with their household for 14 days. Anyone who has been in contact with that individual will also be contacted through the government’s ‘Track and Trace’ system and told to self-isolate.
If the government advises steps in which further restrictions can be eased, then we will communicate our plans with all our visitors via email and social media platforms of whether Rodbaston Hall will continue to stay closed. This is also the same stance if, we as a business, decide that for the safety and wellbeing of our staff and visitors, Rodbaston Hall should remain closed.
Should you wish to postpone your event or wedding for a later date then we will honour this and not charge a cancellation fee providing that your wedding or event continues to go ahead at our venue.
Should you wish to see the venue but do not want to attend an onsite wedding viewing then we are also offering virtual wedding tours of our venue. In which you will speak directly to our wedding coordinator who will guide you around the venue virtually. Again, should you wish to book onto one of our virtual wedding tours then please email us to arrange a time slot on firstname.lastname@example.org.