FAQs – Coronavirus
We will keep our visitors up to date with steps the Rodbaston Hall are taking via our website and social media platforms.
Rodbaston Hall is following advice from Public Health England, and ensuring plans are in place to act quickly to any changes the virus brings as well as making sure that there is a minimum amount of interruption to our guests and visitors.
During the current phase to delay a wider outbreak in the UK, we have increased the frequency of cleaning of key areas and are ensuring that soap is readily available.
We would like to remind all staff and visitors about the importance of good, personal hygiene and more specifically to encourage thorough and frequent handwashing.
If we feel that there is not enough staff to support the successful delivery of an event or wedding due to staff sickness or self-isolation, then we will be forced to cancel or postpone the event or wedding to a later date.
We will not take the decision to close Rodbaston Hall completely lightly but the health and wellbeing of our staff and guests is of the highest priority and so should this be the case we will endeavour to advise you with as much advance notice that is reasonably practical.
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you’ve started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you’re staying at home.
Testing for coronavirus is not needed if you’re staying at home.
If the government advises that colleges needs to close, then we will communicate our plans with all our visitors via email and social media platforms of whether Rodbaston Hall will continue to stay open also. This is also the same stance if, we as a business, decide to close Rodbaston Hall for the safety and wellbeing of our staff and visitors.
Should you wish to postpone your event or wedding for a later date then we will honour this and not charge a cancellation fee providing that your wedding or event continues to go ahead at our venue.
This helpline can be used by students, parents and members of staff.
- Phone: 0800 046 8687
- Email: DfE.firstname.lastname@example.org
- Opening Hours: 8am to 6pm (Monday to Friday)